This hotel suits me perfectly. I love the free airport shuttle, outdoor pool, and the fantastic fitness center. On my first stay, the staff even helped me with currency recommendations. I’ll be coming back for sure!

The pool and fitness center were perfect for relaxation after a busy day exploring nearby attractions.

The shower was slightly difficult to operate, requiring a bit of effort to switch the water from the bath tap to the shower head.

The hotel offers a beautiful pool and a great breakfast buffet, making it an excellent choice for families. However, I experienced a long check-in process, which could be improved for future guests. Overall, the staff were friendly and attentive, contributing to a pleasant stay.

Helpful luggage storage for my adventures.

The staff was unhelpful and seemed disinterested in assisting guests. I had a frustrating experience when I tried to retrieve my lost cellphone, and despite calling multiple times, they didn’t provide clear instructions. The check-in process took too long, making the start of my stay stressful.

my stay at barcelo was fantastic! the outdoor pool was a highlight for me, with plenty of loungers to relax. the staff was incredibly friendly, and the local guatemalan coffee served in the room was an absolute treat. the gym was fully equipped, and the spa was a peaceful retreat for relaxation.

totally recommend

My family enjoyed the spacious suite which was very clean and comfortable. The buffet breakfast was excellent with a great variety, and we loved the pool after a long day of sightseeing. The free shuttle to the airport was super convenient!

My kids wished there were more activities available for families, like a kids' play area or organized events.

We had an awesome time at this hotel with friends after visiting Tikal and Lake Atitlan. The breakfast was great, and the hotel has a fantastic pool area. I loved that they let us store our luggage for free between trips, which was super helpful.

The check-in process took a bit long because there was only one person at the front desk, which made it frustrating for us and other guests waiting.

Would recommend for a momentary pause

Impressive breakfast, impressive location, with an incredible variety of options to kick-start your day and a free shuttle to the airport that makes transportation smooth and easy.

Nothing, all great.

The heated outdoor pool and spacious gym were awesome. We enjoyed the multiple dining options available. The hotel is conveniently located and makes for easy airport access.

Felt most welcome, no complaints at all.

great amenities but room issues

The free airport shuttle is a significant bonus, making arrivals and departures hassle-free. Additionally, the pool area provided a great ambiance for relaxation after a long day.

The shower in our room did not drain properly, causing inconvenience.

Delicious breakfast buffet with a vast selection, truly a highlight of the stay. The room was well-furnished and included nice amenities, making for a comfortable experience. However, the room facing the pool was merely okay, and some facilities felt a bit dated.

I had a fantastic stay. The outdoor pool was spacious and well-maintained. The gym was open 24 hours, which was perfect for my schedule. Breakfast offered a variety of delicious options. The staff was friendly and spoke English fluently. 😊

The experience was quite nice overall. The service I received was exceptional, making the stay feel luxurious. I particularly enjoyed the fantastic breakfast buffet with a large variety of fresh options. It was also great to have a comfortable room and a convenient location for my short transit stay. The staff was very attentive and made sure all my needs were met during my visit.

The breakfast buffet nailed it with great variety, and the little touches like chocolates in the room made me feel special. Plus, the steak salad from the restaurant was on point, perfect for a solo traveler like me chasing culinary adventures!

The duplex suite offered incredible space, comfortable down pillows, and consistent high-speed internet. The pool area is outstanding and perfect for families, providing a great spot for relaxation after a busy day.

Encountered issues with housekeeping—only one hand towel provided for four people and a lack of washcloths, which might not sit well with everyone. The shower water fluctuated from scalding to cold, not ideal for a refreshing wash. Additionally, the lack of clear shuttle information left me to rely on taxi rides, which could easily cause confusion for travelers needing precise transportation details.